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Terms of Service

Last updated May 25, 2026 · Effective May 25, 2026

1. Agreement to terms

These Terms of Service ("Terms") form a binding agreement between you and Nexora Unity LLC ("Cutboard," "we," or "us") governing your access to and use of the Cutboardapplication, website, APIs, and any related services (collectively, the "Service"). By creating an account, accessing the Service, or paying for a subscription, you agree to be bound by these Terms.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and references to "you" include the organization.

2. About the service

Cutboard is a software-as-a-service platform that helps users produce paid advertising creative — including written briefs, generated images, and editor-ready shot lists — by processing brand information and media content you provide. The Service uses AI models and supporting infrastructure from third-party providers to analyze your content and generate outputs. A named list of current subprocessors is available on request — email support@cutboard.io.

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time. We'll give reasonable notice for material changes that affect existing paid customers.

3. Eligibility & accounts

You must be at least 18 years old to use the Service. By using the Service you represent that you are 18 or older and have the legal capacity to enter into these Terms.

You're responsible for all activity that occurs under your account, including activity by anyone you invite to your workspace. Keep your credentials secure. Notify us at support@cutboard.io immediately if you suspect unauthorized access.

4. Your content & licenses

You own your content.You retain all rights to the brand information, video footage, images, audio, and other materials you upload to or connect with the Service ("Your Content"). We don't claim ownership.

License to us. You grant Cutboarda worldwide, non-exclusive, royalty-free license to use, store, copy, transmit, modify, display, and process Your Content solely to operate the Service for you — for example, transcoding video for indexing, sending content to AI providers for analysis, generating outputs at your request, and storing outputs in your workspace. We do not use Your Content to train any AI models, ours or anyone else's.

Your responsibility.You represent that you own or have all necessary rights, licenses, and consents for Your Content, including the right to permit us to process it as described above. If Your Content includes anyone's likeness, voice, or trademarks, you confirm you have the right to use them for advertising.

5. AI outputs

The Service generates content using AI models — written ad briefs, images, scene suggestions, transcripts, and similar outputs ("Outputs").

  • You own the Outputs you generate through the Service, to the extent ownership of AI-generated content is legally possible under applicable law. We claim no ownership of your generated ad creative.
  • Outputs may be inaccurate.AI models hallucinate, make claims that aren't true, and produce content that could be biased, offensive, or unsuitable for your audience. You are responsible for reviewing and editing every Output before publishing or distributing it.
  • Similar outputs may be generated for others. AI models can produce similar outputs for different users given similar inputs. We cannot guarantee uniqueness.
  • Compliance is on you. Outputs may be regulated under advertising laws (FTC, state attorneys general, platform policies). You are responsible for compliance, including disclosures about AI-generated content where required.

6. Subscriptions, billing & cancellation

Plans. The Service is provided under monthly subscription plans described on /pricing. Each plan includes monthly caps on the four cost-bearing dimensions: chat messages, AI-generated images, video minutes indexed, and brand discovery scans. Caps reset on the first of every calendar month UTC.

Trial. New workspaces start on a 14-day Trial with limited caps. No credit card is required. When the Trial ends, the workspace pauses unless you upgrade to a paid plan.

Billing. Subscriptions are billed monthly via Stripe in U.S. dollars. By subscribing, you authorize us (via Stripe) to charge your payment method on each renewal until you cancel.

Cancellation. You may cancel at any time from Settings → Billing → Manage Subscription. Cancellation takes effect at the end of your current billing period. You keep access until then.

Refunds. Subscription fees are non-refundable except where required by law or at our discretion. If you believe you were charged in error, email support@cutboard.io within 30 days.

Price changes.We may change subscription prices with at least 30 days' advance notice via email or in-app notice. If you don't want to pay the new price, cancel before it takes effect.

Taxes.Listed prices exclude any applicable taxes. You're responsible for any sales, use, VAT, or similar taxes on your subscription.

7. Acceptable use

You agree not to use the Service to:

  • Violate any law or regulation, infringe any third-party rights, or facilitate illegal activity
  • Upload content that is unlawful, defamatory, obscene, hateful, harassing, or contains malware
  • Upload content depicting minors in sexual or violent contexts, or content that exploits or endangers minors
  • Reverse engineer, decompile, or attempt to extract source code from the Service
  • Use the Service to train competing AI models or build a competing product
  • Resell, sublicense, or otherwise commercially redistribute Service access without our written permission
  • Attempt to bypass rate limits, plan caps, or other technical restrictions
  • Use automated systems (bots, scrapers) to abuse the Service outside our published APIs
  • Submit prompts intended to extract personally identifiable information about other users, our staff, or third parties

Violation may result in immediate workspace suspension or termination without refund.

8. Third-party services

The Service integrates with third-party services to deliver core functionality, including:

  • AI providers — models we use for text generation, image generation, video understanding, and related processing. Content you submit to the Service is processed by these providers in order to produce your outputs. Providers we work with do not train their public models on your data when accessed via paid API.
  • Google Drive — if you choose to connect a Drive folder, you grant Cutboard read-only access to files you select. We only read what you explicitly choose.
  • Payment processor — payment information is collected and processed by our payment provider. We never see your full card number.
  • Cloud infrastructure — hosting, database, background workers, and email forwarding providers that power the Service.
  • Product analytics — anonymized usage event providers that help us improve the product.

The current named list of subprocessors is available on request — email support@cutboard.io.

We are not responsible for the availability, accuracy, or practices of third-party services. If a third-party provider changes its terms, those changes may affect your use of the corresponding Service feature.

9. Intellectual property

Cutboard, its logo, the user interface, source code, algorithms, prompts, and all other materials we provide (excluding Your Content and Outputs you generate) are owned by Nexora Unity LLC or our licensors and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

No rights are granted by implication, estoppel, or otherwise.

10. Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising out of course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components. We do not warrant that AI Outputs will be accurate, complete, or suitable for your purposes.

11. Limitation of liability

To the maximum extent permitted by law, Nexora Unity LLC and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or other intangible losses, arising from or related to your use of the Service.

In no event will our aggregate liability to you exceed the greater of (a) the total amount you paid to us for the Service in the 12 months preceding the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions don't allow exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Nexora Unity LLC, its affiliates, and their officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your Content or your distribution of Outputs
  • Your violation of these Terms
  • Your violation of any law or any rights of a third party

13. Termination

You may terminate your account at any time by cancelling your subscription and contacting support@cutboard.ioto request deletion. We may suspend or terminate your account at any time, with or without notice, if we believe you've violated these Terms, presented a security or legal risk, or for any other reason at our reasonable discretion.

Upon termination, your right to access the Service ceases. We may retain a copy of Your Content for a reasonable period as required by law or for legitimate business purposes (e.g. backup retention, fraud prevention). Sections that by their nature should survive termination — IP, disclaimers, limitation of liability, indemnification, dispute resolution — survive.

14. Governing law & dispute resolution

These Terms are governed by the laws of the State of [STATE OF LLC FORMATION — to be confirmed], excluding conflict-of-law rules. You and Nexora Unity LLC agree that any dispute arising from or related to these Terms or the Service will be resolved exclusively in the state or federal courts located in [STATE] and you consent to the personal jurisdiction of those courts.

Either party may seek injunctive or equitable relief in any court of competent jurisdiction without first complying with this Section.

15. Changes to these terms

We may update these Terms from time to time. When we make material changes we'll notify you via email or in-app notice at least 14 days before the changes take effect. Your continued use of the Service after the effective date means you accept the updated Terms. If you don't accept, your remedy is to stop using the Service and cancel your subscription.

16. Miscellaneous

  • Entire agreement. These Terms (together with the Privacy Policy) are the entire agreement between you and us regarding the Service.
  • Severability. If any provision is found unenforceable, the rest remains in effect.
  • No waiver. Failure to enforce a provision is not a waiver of our right to enforce it later.
  • Assignment. You may not assign these Terms without our written consent. We may assign these Terms without restriction, including to a successor in a merger, acquisition, or sale of assets.

17. Contact

Questions about these Terms?

Nexora Unity LLC
Email: support@cutboard.io
Mailing address: [TO BE CONFIRMED]